Fees & Refunds

Transparent fee structure and fair refund policy

Course Fees

Certificate III Courses

12 months duration

Fees vary by course

Includes learning materials, assessment fees, and student support services.

Certificate IV Courses

12-18 months duration

Fees vary by course

Includes learning materials, assessment fees, and student support services.

Skill Sets

Flexible short-term training

Priced per skill set

Gain specific skill certifications quickly, with fees based on the chosen skill set.

Fee Inclusions

All learning materials and textbooks
Assessment and examination fees
Online learning platform access
Student support services
Certificate issuance (upon completion)

Payment Options

Full Payment

Pay in full before course commencement, may receive discount

Payment Plan

Pay monthly or per term installments, interest-free

Government Funding

Eligible applicants may apply for government training subsidies

Refund Policy

Cooling-Off Period (14 Days)

If you decide to withdraw within 14 days (cooling-off period) after signing the enrolment agreement, you are entitled to a full refund without providing a reason.

Full refund (less any materials costs incurred)

Withdrawal Before Course Commencement

If you decide to withdraw before the course starts (after the cooling-off period), refund amounts will be determined based on specific circumstances:

•More than 4 weeks before course start: 80% refund
•2-4 weeks before course start: 50% refund
•Less than 2 weeks before course start: 20% refund

Withdrawal After Course Commencement

After the course has started, refunds will be calculated pro-rata based on completed study time:

•0-20% completed: 60% tuition refund
•20-50% completed: 40% tuition refund
•More than 50% completed: No refund

Special Circumstances

In certain special circumstances (such as serious illness, family emergencies, etc.), we will consider additional refund arrangements based on specific situations. Please provide relevant supporting documentation and contact our student support team.

Important Notes

•All refund requests must be submitted in writing
•Refund processing time is typically 14-21 business days
•Administrative fees (if applicable) will be deducted from refunds
•For detailed refund policy, please refer to the Student Handbook

Questions About Fees?

Our team can provide you with detailed fee breakdowns and payment plan recommendations